Quality
Certified Personnel
"The quality of any
support center is directly related to the quality of the
staff." - NetSolutions
We may be stating the obvious, but we want you to know
that we understand how important quality personnel is
to any endeavor, especially technical support. That
is why we stress a strong work ethic for all of our
technicians. All NetSolutions Help Desk & Call Center
personnel are required to complete our TSCPT (Technical
Support Center Personnel Training) program and have
completed or are currently working on one or more of
the certifications at right.
Strategic Recruiting Techniques
We only hire technicians that meet our strict criteria
for a balance of technical, communication & interpersonal
teamwork skill sets. Our recruiting techniques find personnel
that are likely to be excellent long term technical support
team members and our worry free guarantee allows you to
review and approve all potential staff members.
The NetSolutions Help Desk Personnel Advantage:
 Strict
Recruiting Criteria / High Quality Personnel
Client Technician Approval Process
Mandatory Personnel Training & Technical Certification
Optimized Staff Retention Models
Direct Hire Opportunities
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